Then I realized I just experienced a paranormal incident. There was no cord when I talked to the kid and all IT did was make muffled noises. U think the little 'rugrat' was done? HELL NO!! He called again.

How in the hell is he getting through my line? Decided I'll fix it for good by pulling the line out the back of the phone. Called the agent again to make sure the feature was activated. Meaning, my phone won't ring until I request them to cancel it. Finally, I called the front desk and requested they put a ' Do Not Disturb' on my phone. This went on every 10 minutes for an hour. At 3:30 am, a small child kept ringing my room. However, I experienced a paranormal event in my hotel room for the first time in my life.

Lovely place and I always receive exceptional service even on this trip. Let me start I've stayed at the Palazzo numerous times over the years. The lights in the bathroom were off but came on again. Prior to the phone calls, I experienced some weird incidents that couldn't be explained.

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